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No need to bother students to fill in course evaluations

For decades, universities have been asking their students about their experiences with their courses, with the goal of improving the quality of the courses. However, it is mostly misconceptions instead of real successes.

Survey questions

Survey question: What is your overall rating for the course?

A critical meta-analyses concluded that there is no relationship between the students' responses and any metric related to course quality, as it is mostly small studies in pedagogy with low rigor that happen to find a relation [Clayson, 2009].

This question is used in many course evaluations, such as the European bioinformatics training center called ELIXIR [Gurwitz et al., 2020].

Survey question: How satisfied are you with the course?

A critical meta-analyses concluded that there is no relationship between the students' responses and any metric related to course quality, as it is mostly small studies in pedagogy with low rigor that happen to find a relation [Uttl et al., 2017].

Survey question: How confident are you in the learning outcomes?

Even student self-assessment in achieving the courses' learning outcomes have no relation with actual test performance [Liaw et al., 2012]. This is a study on 33 learners.

Survey question: Would you recommend this course?

[Ang et al., 2018] did a study, on 113 learners, that concluded that having a positive response to this question is mostly determined by the joy of learning in the course. This joy of learning is most strongly determined by tutors, not by the teacher.

The remaining determinant for a positive response is the perceived value of the course, which itself is mostly determined by the course bridging theory and real-world practice.

This survey question hence mostly measures the quality of the tutor(s) and to a lesser extent the estimated benefit a course provides to the learner. The study found that measuring its 7 determinants predicts the answer to this survey question in around half of all cases.

Which relations did they find?

Ang et al., 2018, figure 4

[Ang et al., 2018], figure 4

This question is used in many course evaluations, such as the European bioinformatics training center called ELIXIR [Gurwitz et al., 2020].

Survey question: Say something positive, say something that can be improved

Survey question: Any feedback?

[Fernandez and Mateo, 1992] checked many survey questions and how these questions correlated to two dimensions of teaching (teaching competence demonstrated and motivational skills). The value is the rightmost value in table 2a, which is for university level schooling

F1 Description
0.906 Explains the content of each subject coherently
0.902 Explains clearly
0.892 Comparative mark for the teacher as against others (same year)
0.892 His/her explanations held my attention in class
0.881 His/her way of teaching helps in the understanding of the subject matter
0.831 Shows him/herself competent in the content of the course given.
0.856 Reflects the usefulness of the class content explained.
0.795 Shows adequate previous preparation for the class.
0.846 Thanks to what I have learned I feel a greater interest for this area.
0.826 Establishes an adequate interrelation between the different subjects.
0.864 Arouses students' interest in the subject.
0.804 I would like to follow another course again with this teacher.
0.852 Answers questions accurately`
0.848 Secures students' attention for the subject matter explained
0.781 Shows enthusiasm for the class content explained.
0.736 Alludes to the implications of different viewpoints.
  • F1 = teaching skill demonstrated
F2 Description
0.903 Encourages the expression of the students' own ideas.
0.888 Shows him/herself accessible in his/her relationship with students
0.872 Motivates students to ask about any doubts.
0.835 Stimulates student participation in class.
0.854 Shows interest in the concerns of each student.
0.807 Takes students' valuable ideas into consideration.
  • F2 = motivational skill demonstrated

See [Marsh, 1984] for a paper where 9 dimensions of teacher quality are used.

Questionnaires have no effect

  • [Spooren et al., 2013]

Ways to improve questionnaires

See [Martínez-Gómez, 2011].

Alternatives: use an observation and evaluation tool

E.g. the POET-O observation and evaluation tool [Jia et al., 2025]:

No.|Theme |Facet ---|----------------------------|-----------------------------------| 1 |Presentation and Activities |The lesson and learning activities are well organized 2 |. |Planned student activities reflect appropriate lesson objectives 3 |. |Depth and breadth of material presented appears appropriate to type of course, student level, and time dedicated to the topic 4 |. |Learning activities provide opportunities for interaction that support active learning 5 |. |Appropriate amount of content and course requirements are delivered 6 |. |Discussion forum is interactive 7 |. |Discussion forum and other learning tools promote critical thinking 8 |Use of Technology |The instructor effectively uses audio/visual learning tools and technologies to support the learning objectives or competencies 9 |. |Learning tools and technologies used promote learner engagement and active learning 10 |. |Learning tools and technologies required in the module/unit are provided and/or readily obtainable 11 |. |Access to links and external resources provided are functional 12 |. |Learning tools and technologies used are current 13 |ADA Compliance/Accessibility|Presentation and organization of materials facilitate ease of use 14 |. |Information is provided regarding accessibility of all learning tools and technologies required in the lesson 15 |. |Alternative means of access to lesson materials in formats that meet the needs of diverse learners are provided 16 |. |All materials are designed to facilitate readability 17 |Assessment |Planned assessment strategies measure the stated learning objectives or competencies 18 |. |Specific and descriptive criteria are provided for the evaluation of learners’ work, i.e. rubrics etc 19 |. |Students are given ample time to complete the assignments and assessments for this lesson 20 |Instructor |Instructor provides an overview of what is planned for the lesson 21 |. |Instructor appears well prepared for lesson 22 |. |Instructor establishes the relevance of information 23 |. |Lesson content is up to date and there is evidence that instructor is knowledgeable about topics presented 24 |. |Content is explained clearly, providing examples when appropriate 25 |. |Instructor makes connections with prior learning (from previous lessons and courses) when applicable 26 |. |Instructor facilitates productive discussions related to content 27 |. |Instructor encourages critical thinking and expression of divergent opinions or conflicting views when appropriate 28 |. |Instructor contributes to discussion, providing encouragement, reflection, and corrective feedback 29 |. |Instructor provides periodic summaries of the most important ideas and ties things together at the end of the lesson 30 |. |Instructor uses active learning techniques 31 |. |Instructor treats students respectfully, offering encouragement in public ways and does not criticize student publicly 32 |. |Instructor utilizes diverse methods of instruction to accommodate all learners 32 |. |Instructor utilizes diverse methods of instruction to accommodate all learners

Or, from [Lee et al., 2020]:

No. Theme Facet
19 Factor 1: Learning Activities & Materials Assessments and activities are consistent with the course objectives and resources.
22 . Activities provide students with opportunities to receive feedback early and frequently, specifically in preparation for high stakes assessments.
23 . Course includes assessments and activities that are problem-centered or application-oriented in nature.
24 . Students are encouraged to integrate new concepts into regular practice and understanding through demonstration, reflection, creation, or similar activities.
25 . Resources & materials support learning objectives.
26 . Resources & materials are sufficient for students to learn the subject.
27 . Resources, materials, and instructor interactions activate students’ prior learning and experiences while introducing new concepts.
43 . Tools and media support the learning objectives.
44 . Tools and media are appropriately chosen and appropriately varied to enhance student interactivity with course content.
48 . Course provides additional tutorials/resources as needed to accomplish objectives.
1 Factor 2:Course Introduction & Design Upon first entering the course, students can easily find the course syllabus and introductory materials.
2 . The progression of course content and activities is easy to find, clearly outlined, and appropriately segmented into units or modules.
3 . Course appears visually clean, consistent, and appealing on the home page and throughout.
4 . A course introduction orients student to the course environment and suggests the relevance of course materials and activities to students and/or program goals.
49 Factor 3: Learner Support Course provides technical support services link/description.
50 . Course provides academic support services link/description.
51 . Course provides student support link/description.
13 Factor 4: Learner Engagement & Interaction Provides clear expectations for student response, engagement, and participation.
14 . Provides clear expectations for student etiquette in participation.
34 . A means for making course announcements is clearly available and used regularly to encourage student completion and participation and to connect course content with current events and research.
35 . Course design fosters interaction with other students.
36 . Course design fosters interaction with content.
37 . Appropriate synchronous or asynchronous means are provided for students to ask questions and receive answers from the instructor and/or students.
16 Factor 5: Learning Objectives Objectives are clearly stated.
17 . Objectives are measurable.
18 . Objectives are consistent with the course material/assessments/assignments.
5 Factor 6: Course Facilitation Course has an instructor introduction
6 . Students have an opportunity to introduce themselves.
12 . Course fees, if any, are explained.
33 . Course design fosters interaction with instructors.
7 Factor 7: Course Information The course grading policy is clearly stated.
9 . Course technology requirements are addressed up front, if applicable.
10 . Textbook information and other materials requirements are provided.
38 Factor 8: Course Technology Course has a statement directing students with ADA-documented disability to the DRC for reasonable accommodations as needed.
45 . Tools and media are as easy to use as is reasonably possible.
46 . Tools and media are sufficiently compatible with web and other applicable standards.
15 Factor 9: Course Management Syllabus addresses course-appropriate policies, including academic honesty, harassment, withdrawal and I-grades, and the student grievance process.
20 . Appropriate pacing mechanisms (due dates, reminders, follow-ups) are used to ensure timely student completion and regular engagement.
21 . Specific descriptive criteria are provided for the evaluation of student’s work and participation, ideally in the form of a rubric.

References

  • [Ang et al., 2018] Ang, Lawrence, Yvonne Alexandra Breyer, and Joseph Pitt. "Course recommendation as a construct in student evaluations: will students recommend your course?." Studies in Higher Education 43.6 (2018): 944-959.
  • [Clayson, 2009] Clayson, Dennis E. "Student evaluations of teaching: Are they related to what students learn? A meta-analysis and review of the literature." Journal of marketing education 31.1 (2009): 16-30.
  • [Fernandez and Mateo, 1992] Fernandez, Juan, and Miguel A. Mateo. "Student evaluation of university teaching quality: Analysis of a questionnaire for a sample of university students in Spain." Educational and Psychological Measurement 52.3 (1992): 675-686.
  • [Gurwitz et al., 2020] Gurwitz, Kim T., et al. "A framework to assess the quality and impact of bioinformatics training across ELIXIR." PLoS computational biology 16.7 (2020): e1007976. website
  • [Jia et al., 2025] Jia, Yuane, et al. "Validation of a peer observation and evaluation tool for online teaching in the US: Y. Jia et al." Educational technology research and development 73.1 (2025): 615-639.
  • [Lee et al., 2020] Lee, Ji Eun, Mimi Recker, and Min Yuan. "The validity and instructional value of a rubric for evaluating online course quality: An empirical study." Online Learning 24.1 (2020): 245.
  • [Liaw et al., 2012] Liaw, Sok Ying, et al. "Assessment for simulation learning outcomes: a comparison of knowledge and self-reported confidence with observed clinical performance." Nurse education today 32.6 (2012): e35-e39.
  • [Uttl et al., 2017] Uttl, Bob, Carmela A. White, and Daniela Wong Gonzalez. "Meta-analysis of faculty's teaching effectiveness: Student evaluation of teaching ratings and student learning are not related." Studies in Educational Evaluation 54 (2017): 22-42.
  • [Marsh, 1984] Marsh, Herbert W. "Students' evaluations of university teaching: Dimensionality, reliability, validity, potential biases, and utility." Journal of educational psychology 76.5 (1984): 707.
  • [Martínez-Gómez, 2011] Martínez-Gómez, Mónica, et al. "A multivariate method for analyzing and improving the use of student evaluation of teaching questionnaires: A case study." Quality & Quantity 45.6 (2011): 1415-1427.
  • [Spooren et al., 2013] Spooren, Pieter, Bert Brockx, and Dimitri Mortelmans. "On the validity of student evaluation of teaching: The state of the art." Review of Educational Research 83.4 (2013): 598-642.